Wellness Support Program - Homewood Health

Wellness Support Program


Call Homewood Health 24/7 Support at 1-800-663-1142

Homewood Health offers a comprehensive wellness support program to meet your mental health and wellness needs. If you are struggling and need support, you can call Homewood Health’s 24/7 support line. There are many service options available, including counselling, coaching, and a variety of web-based services and resources that you can access from your phone, tablet, or desktop. Counselling services are provided by certified mental health professionals with Master’s level training or higher, and is available in over 150 languages. These services are free, as part of your wellness support program.

If you are looking for immediate support from a professional counsellor, have your AU student ID number handy and call Homewood Health:

1-800-663-1142 (English)
1-866-398-9505 (French)
1-888-384-1152 (TTY/hearing impaired)
1-877-301-4776 (Outside of Canada)

Please find a downloadable PDF with a full overview of Homewood Health’s Services here.

Disclaimer: Please note that Athabasca University receives no information from Homewood Health that identifies specific students. We receive only aggregate data on the number of users of services.

Homewood Health's Online Services

If you’re not looking to speak with a professional counsellor, but would like to access a variety of web-based tools and resources to support your mental health and wellness, register for Homewood Health’s online services by following the steps below.

You will find a wide variety of options including coaching services from subject matter experts. Coaching services address the following issues: childcare and parenting, elder and family care, grief and loss, financial or legal concerns (you can speak with a financial adviser or lawyer), relationship challenges, career planning, workplace issues, and a variety of health topics. Homewood also offers an Online Health Wellness Library, self-assessment tools, e-courses on mental-health related topics, online cognitive behavioral therapy, and much more!

If you have any questions about this service, or wish to provide comments or feedback, please email mentalhealth@athabascau.ca

Be Well!

How to Access Online Services

Step One: Visit www.homeweb.ca and click ‘Sign Up’.

Step Two: Enter information into the required fields, choose an email and password, and click ‘Next Step’. Then, type in Athabasca University and click ‘Find it!’ and select from the list provided.

Step Three: Use the dropdown menu to indicate you are an AU student. Click ‘Sign In’ at the bottom of the page.

Students who have an open case with Student Lifeline can continue to access the service with Student Lifeline while their case is open.