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Athabasca University

Contact Counselling Services

Counselling appointments generally take place by telephone and will typically last up to one hour. You can book an appointment with a counsellor online or by telephone. If you live outside Canada or the United States, please forward questions or concerns by e-mail or use our Counselling Appointment Request Form. You may also be interested in our list of frequently asked questions.

In This Section
  1. Contact Hours
  2. Emergencies

Contact Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m. MT
Closed Saturdays, Sundays and holidays


Counselling Appointment Request Form

When using online communication, please bear in mind electronic information is not necessarily secure. In emergencies, please contact us by telephone.


Athabasca, Alberta and area:

elsewhere in Canada & the United States:
1-800-788-9041 (toll-free)


During Office Hours
Please call one of the numbers listed above. Say it is an emergency and an appointment with a counsellor will be made as soon as possible usually within the same business day.

After Hours/or on Holidays


Updated February 04 2014 by Student & Academic Services

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